Viqua UVMax IHS12-D4 Integrated Whole House UV Sterilizer
the world's best selling whole house UV sterilizer with an integrated pre-filter package for quick installation! - save time and money!
Viqua UVMax Model IHS12-D4 UV Sterilizer
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Description, Features & Benefits
Viqua UVMax D4 Series UV sterilizers are the cornerstone of Viqua's residential product line and are the best-selling UV sterilizers in the world today. They are designed to treat bacteria (such as e.coli and coliform), viruses, and other microbiological contaminants including giardia (beaver fever) and cryptosporidium without the use of chemicals. They are suitable for the treatment of private wells and surface water supplies, as well as municipal water for those seeking a higher level of confidence in the safety of their water supply. The IHS12-D4 provides a UV dose of not less than 40 mJ/cm2 for flow rates up to 9 gallons per minute making it suitable for virtually all residential applications with up to 3 bathrooms (based on a UVT level of 95% and at the end of lamp life).
The UVMax IHS12-D4 combines the most popular UV sterilizer in the world, the UVMax D4, with a 2-stage completely pre-assembled pre-filtration system with integrated mounting bracket - saves installation time and cost. The IHS12-D4 includes a 5 micron sediment pre-filter and a specialized carbon block filter which is capable of reducing lead and a wide range of organic contaminants that affect taste and odor.
The UVMax IHS12-D4 is manufactured by Viqua, the residential and light commercial division of Trojan Technologies, the world leader in UV water disinfection technology. Viqua has the largest installed base of UV sterilizers in the world spanning some 600,000+ systems. Trojan is ISO9001:2008 registered and has more than 800 employees in 8 countries. Like all Viqua systems, the IHS12-D4 is manufactured in Canada and uses UV lamps custom-manufactured in the USA.
Key to the D4's long-standing popularity is its brand reputation, feature-rich controller, and no-tools maintenance. Each major component is represented by an LED status light on the control panel so at a quick glance you can check the status of the system. The D4's high output lamp results in a system with a very compact size relative to its treatment capacity, and its constant current power supply ensures a uniform UV dose even when the source power supply fluctuates.
UV disinfection is safe, effective, economical, and best of all, does not add undesirable chemicals to your water like chlorine or chloramine.
- World leader in UV water disinfection
- Top-selling UV model ever!
- Made in Canada (Lamps Made in USA)
- Audible/visual lamp failure alarm w/ mute
- Lamp life countdown display w/ alarm
- Integrated pre-filter package saves installation space, time and cost
- Simple annual lamp replacement
- No tools required!
- Low cost of operation
There are a variety of units available in the UVMax D4 series, the base D4, the D4 Premium which offers an enhanced color LCD screen on its controller, the D4 PLUS which includes the LCD screen upgrade as well as a UV intensity monitor, and 2 models which include integrated 2-stage pre-filtration, the IHS12-D4 and IHS22-D4. The IHS12-D4 and IHS22-D4 are identical other than the size of the sediment pre-filter. The IHS12-D4 has a 4.5 x 10 inch sediment pre-filter whereas the IHS22-D4 has a 4.5 x 20 inch high capacity pre-filter. The larger filter provides longer filter life and less frequent filter replacement. There is a D4 configuration suitable for every application! Not sure which option is best for you? Give one of our UV experts a call toll free at 1-866-376-2690! We would be happy to help you.
Not all UV systems are created equally...A good UV sterilizer is far more than a UV lamp in a tube. You rely on your UV sterilizer to protect the quality and safety of your drinking water and the health of your family. You deserve the best insurance that you can buy for your money. Viqua and its parent company, Trojan Technologies, are literally the world leaders in UV technology. Their systems are backed by decades of bio-assay validation and computer-aided flow dynamics testing, and literally millions of dollars in lamp and ballast/power supply research and product development. The result is a product that you can have confidence in to work when you need it.
Proper pre-treatment is important to ensure that your UV system performs at its best. See UV Pre-Treatment Requirements for details.
Why UV? - UV Advantages
UV water treatment offers many advantages for the treatment of microbiological contaminants like bacteria (including coliform and e.coli), viruses, molds, algae, yeast, and oocysts like cryptosporidium and giardia. Every year, these contaminants are responsible for thousands of serious illnesses due to the failure of city treatment plants or consumption of untreated well or surface water.
Unlike other disinfection options, UV sterilizers do not add any chemicals to the water, do not produce harmful by-products (THMs and HAs), and do not alter the taste, pH, mineral content, or other properties of the water. Accordingly, in addition to producing safe drinking water, UV disinfection is not harmful to your plumbing and septic system. Furthermore, it is easy and cost-effective to install and maintain without any special training.
UV sterilizers are one of the most popular and respected water treatment technologies in use today. They can be found in a wide range of water treatment applications ranging from simple under sink water filters to huge city water treatment plants.
- Treats bacteria including coliforms and e.coli
- Treats very wide range of harmful viruses
- Inactivates cryptosporidium and giardia
- Absolutely no chemicals added
- No disinfection by-products
- Doesn't change taste or smell
- Just clean the sleeve and replace the lamp once per year (or 2)
- No tools maintenance
- Low operating cost
With the infrastructure of cities all over North America crumbling under neglect and budget constraints, many customers have asked us if there was a product that they could add to their water system that would provide them with additional insurance and peace-of-mind against the possibility of a failure of their municipal water treatment system. These concerns have arisen due to several high-profile cases of contamination in city water supplies across the continent, some of which have resulted in illness and even death. UV disinfection is a great option to provide this extra level of insurance in your water supply.
Specifications & Operating Conditions - UVMax IHS12-D4
|Viqua UVMax Model IHS12-D4 Features & Specifications|
|Manufacturer Part Number:||IHS12-D4|
|Application:||average home, 1 to 3 bathrooms|
|Maximum Flow Rate (UV Dose > 40mJ/cm2)* Recommended!:||9 GPM (34 LPM)|
|Maximum Flow Rate (UV Dose > 30mJ/cm2):*||12 GPM (45 LPM)|
|Integrated 2-Stage Pre-Filter Package (With Cartridges):|
|Audible/Visual Lamp Failure Alarm:|
|No Tools Maintenance:|
|Constant Current Electronic Power Supply:|
|Handy Reference Card:|
|Lamp Timer Display and Reset:|
|Flow Restrictor:||Optional, 6 GPM to 9 GPM recommended|
|Water Chamber Material:||Stainless Steel (304)|
|Inlet/Oulet:||3/4 inch NPT|
|Max. Current (AMPS):||0.5|
|Max. Power (Watts):||50|
|Lamp Power (Watts):||40|
|Lamp Length:||16" / 40.5cm|
|Size:||25 x 28 x 12 inches / 64 x 70 x 30 cm|
|Replacement Lamp Part #:||#602805|
|Replacement Quartz UV Sleeve Part #:||#602732|
|Replacement Lamp/Sleeve Combo Part # (SAVE!):||#602810-102|
|Replacement Controller Part #:||#650733R-002|
|Sediment Pre-Filter Cartridge #:||Viqua CMB-510-HF|
|Carbon Pre-Filter Cartridge #:||Viqua C2-02PB|
|Installation:||UV chamber should be vertical|
|Electrical Safety Certification:||UL U.S. / Canada|
|Country of Manufacture:||Made in Canada (Lamps Made in U.S.A.)|
Minimum pre-filtration shall consist of a 5 micron sediment filter. All UV sterilizers required sediment pre-filtration to reduce or eliminate the possibility that a targeted contaminant could "hide" behind a sediment particle in the "shadow" of the UV light and therefore not receive a full dose of UV light. Accordingly, the manufacturer strongly recommends sediment pre-filtration down to a level of 5 microns or smaller.
Water exceeding 120 ppm in hardness (7 grains per gallon) should be softened or treated with a salt-free hard water conditioner to reduce the risk that hard water mineral scale will build-up on the UV sleeve thereby reducing UV light distribution into the UV chamber. Similarly, iron levels exceeding 0.3 ppm or manganese levels exceeding 0.05 ppm should also be treated to prevent staining of the UV sleeve.
Elevated levels of certain other contaminants, such as tannins, can cause a reduction in UV transmittance (the ability of the water to transmit UV light). If the UV transmittance (UVT) of your water is less than 75% after the above-mentioned pre-treatment, activated carbon filtration may be desirable to improve UV transmittance. The majority of deep wells have a UVT of 85% or greater. If your UVT is unknown, select a model with a higher flow rate capacity then you feel you will really require (this will provide a higher UV dose at your desired flow rate), or add an activated carbon pre-filter to your system.
We recommend that you have your water tested for the following parameters before selecting a UV sterilizer. Proper pre-treatment to ensure that your water meets these parameters will maximize the performance of your UV system. It will also reduce your maintenance requirements. If your conditions do not meet these parameters, please call us toll free at 1-866-376-2690 to discuss pre-treatment options or to discuss how the performance of your UV system will be affected.
Not sure about your feed water quality? We do free water testing to test for all of the parameters necessary to ensure proper operation of you UV sterilizer! Click Here for details!
|Feed Water Quality Parameters|
|UV Transmittance (UVT):||Minimum 75%|
|Hardness:||less than 120 ppm (7 grains per gallon)|
|Iron:||less than 0.3 ppm (0.3 mg/L)|
|Manganese:||less than 0.05 ppm (0.05 mg/L)|
|Maximum Water Temperature:||86F (30C)|
|Maximum Recommended Water Pressure:||90 psi|
Replacement Parts and Popular Accessories
The following UV models are similar to the UVMax IHS12-D4 in that they are from the same product family or provide similar treatment capacity.
Viqua UVMax Model IHS12-D4 UV Sterilizer Reviews
Talk about easy
Much easier than trying to piece together a system. Had everything I needed to install it so a great solution. - Hal
Viqua / Trojan UVMax Integrated Home System IHS22-D4 - 120V
100% pleased with this system. Water quality from a dug well is far superior to bottled water. We had a lead and bacteria count in our water and now it tests perfect. No taste, just sweet, clear water. Love it! - Frank Poole
Perfect for a family with 2 kids at cabin
Clear and good tasted water. Easy to install. Highly recommended. - Christophe
Easy to install Seems to work well. Kinda pricey but comparable to others in price - Trevor M
How Ultraviolet (UV) Disinfection Works
UV sterilizers are an innovative technology that deactivate bacteria, viruses, and other microbiological water contaminants without the use of chemicals.
A great way to understand a UV sterilizer is to consider the effect of ordinary sunlight when we spend too much time outdoors in the sun - we can get a sunburn and our skin can be damaged. UV water disinfection is a similar process, except that it is dramatically more powerful than sunlight. A special lamp, surrounded by a quartz glass sleeve inside the stainless steel chamber that the water flows through, produces concentrated UV light at a specific wavelength tested to be the most damaging to microorganisms. Inside the chamber, the microbes are exposed to the UV light which damages their DNA. Once the DNA of the organism is damaged, the microorganism is unable to regulate its functions and reproduce. It either dies or is no longer able to reproduce and cause illness. We call this inactivation.
Just as the extent of your sunburn can vary depending on how much time you spend in the sun and the intensity of the sunlight, the amount of UV light the contaminants are exposed to determines the effectiveness of the UV sterilizer. This is known as the UV dose. The 2 factors that contribute to UV dose are the exposure time (which is directly related to the flow rate of the water through the UV chamber), and the intensity of the UV light (related to the effectiveness and design of the UV lamp and chamber, the age of the lamp, the clarity of the sleeve, and the clarity of the water being treated). We refer to the clarity of the water as UV transmittance or UVT. It is important to note that water with a high level of organics can sometimes appear virtually clear but have poor UVT (since many organics can absorb UV light). We recommend that you have the UVT of your water tested to ensure you are getting the right level of UV treatment.
UV Dose = UV Intensity x Exposure Time (Flow Rate)
To ensure a high UV intensity, it is important that the UV sleeve be cleaned periodically and that the water is properly pre-treated to remove minerals that can foul the UV sleeve (hardness, iron, and manganese). It is also important to pre-treat to remove sediment as well as organics and tannins that could absorb UV light. Pre-filtration of sediment to a minimum level of 5 microns is required by all UV manufacturers.
As a UV lamp ages, the intensity of the UV light it produces will decline. UV manufacturers test the performance of their UV systems to ensure that they are capable of safely treating the water based on the UV output of their lamp at the end of its stated life. Beyond this point, the UV lamp might still be illuminated, but the specific wavelength of UV light might not be intense enough to safely sterilize the water. This is why it is very important to replace the UV lamp based on the manufacturer's stated lamp life. Most UV lamps have a service life of 9,000 hours or 1 year.
Many of our competitors advertise the capacity of their UV sterilizers based on a dosage of 30 mJ/cm2. We provide this information for comparative purposes, however, we strongly recommend that you size your UV sterilizer based on a dosage of 40 mJ/cm2. This ensures better disinfection when the UVT is less than optimal and provides extra protection against more resistant viruses. See our UV dose chart for a list of UV dosage levels required to treat for common bacteria and other waterborne pathogens.
With proper pre-treatment and scheduled lamp replacement, UV disinfection is a highly effective and economical means of disinfecting drinking water. It is the most popular disinfection technology for well water and other private water supplies. It is also growing in popularity as a whole house treatment for homes connected to a city water supply as homeowners seek additional assurance that their water supply is safe, especially in light of recent prominent infrastructure failures in the news across the country.
Installation, Manuals & Resources
The Viqua IHS12-D4 is an integrated package featuring pre-filtration and a D4 UV sterilizer in a convenient pre-assembled package for quicker and easier installation and is recommended for homeowners looking for a compact, easy to install UV system. We recommend that UV sterilizers be installed by a licensed plumber; however, your warranty is valid as long as your system is installed in accordance with local plumbing codes and the manufacturer's Owner's Manual. For a homeowner with basic plumbing experience, the installation of a UV sterilizer is relatively simple.
The UVMax IHS12-D4 should be mounted with the UV chamber in a vertical position.
You will need access to a nearby standard electrical outlet to power the unit.
UVMax IHS12-D4 Installation and Owners Manual
UVMax IHS12-D4 Brochure
UVMax Lamp/Sleeve Replacement Instructions
Viqua UVMax IHS12-D4 Manufacturer's Warranty
All Viqua UV sterilizers are backed by a comprehensive manufacturer's warranty against defects in material and workmanship so you can have the highest confidence in your UV system. In addition to the manufacturer's warranty, when you purchase from HomePlus Water, you have access to some of the country's foremost experts in residential and light commercial UV treatment. We would be pleased to assist you in resolving any technical problem you encounter.
Ten-Year Limited Warranty for VIQUA UV Chamber
VIQUA warrants the UV chamber on the VIQUA product to be free from defects in material and workmanship for a period of ten (10) years from the date of purchase. During this time, VIQUA will repair or replace, at its option, any defective VIQUA UV chamber.
Three-Year Limited Warranty for Electrical and Hardware Components
VIQUA warrants the electrical (controller) and hardware components to be free from defects in material and workmanship for a period of three (3) years from the date of purchase. During this time, VIQUA will repair or replace, at its option, any defective parts covered by the warranty.
One-Year Limited Warranty for Lamps, Sleeves, and UV Sensors
VIQUA warrants lamps, sleeves, and UV sensors to be free from defects in material and workmanship for a period of one (1) year from the date of purchase. During this time, VIQUA will repair or replace, at its option, any defective parts covered by the warranty.
Note: Use only genuine VIQUA replacement lamps and sleeves in your system. Failure to do so may seriously compromise disinfection performance and affect warranty coverage.
General Conditions and Limitations
None of the above warranties cover damage caused by improper use or maintenance, accidents, acts of God or minor scratches or imperfections that do not materially impair the operation of the product. The warranties also do not cover products that are not installed as outlined in the applicable Owner's Manual.
Parts repaired or replaced under these warranties will be covered under warranty up to the end of the warranty period applicable to the original part.
The above warranties do not include the cost of shipping and handling of returned items The limited warranties described above are the only warranties applicable to the VIQUA range of products. These limited warranties outline the exclusive remedy for all claims based on a failure of or defect in any of these products, whether the claim is based on contract, tort (including negligence), strict liability or otherwise. These warranties are in lieu of all other warranties whether written, oral, implied or statutory. Without limitation, no warranty of merchantability or of fitness for a particular purpose shall apply to any of these products.
VIQUA does not assume any liability for personal injury or property damage caused by the use or misuse of any of the above products. VIQUA shall not in any event be liable for special, incidental, indirect or consequential damages. VIQUA's liability shall, in all instances, be limited to repair or replacement of the defective product or part and this liability will terminate upon expiration of the applicable warranty period.
If you are unsure whether an equipment problem or failure is covered by warranty, contact the Viqua Technical Support team at 1-800-265-7246 or e-mail email@example.com. Their technicians will help you troubleshoot the problem and identify a solution. Have ready the model number, system serial number, the date of purchase, the name of the dealer from whom you purchased your VIQUA product, as well as a description of the problem you are experiencing.