MultiSoft™ Series Water Softeners with Ecomix®-C
3 systems in one! - unique multi-functional water softener designed for the simultaneous treatment of hardness, iron, manganese, and low levels of tannins, and organics
HomePlus MultiSoft™ Series Water Softeners
Starting at: US$1,197.00
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- Description & Benefits
- How It Works
- Sizing Guide
- Install / Manuals
Description & Benefits
MultiSoft™ water softeners with Ecomix®-C are a truly unique and revolutionary option for the treatment of problem water containing hardness and high levels of iron and manganese. The unique Ecomix®-C media is resistant to iron and manganese fouling that destroys most other softeners. MultiSoft™ water softeners can also remove low levels of tannins and organics. MultiSoft™ is capable of treating all of these contaminants simultaneously. Competitors generally require multiple pieces of equipment to accomplish the same treatment - this is much more expensive and wastes both water and salt.
The key to our MultiSoft™ systems is Ecomix®-C, an advanced adsorption and ion-exchange media from Europe which is designed specifically for the concurrent treatment of high levels of hardness, iron, manganese, and low levels of tannins, and organics. Ecomix®-C contains a blend of 5 different water treatment media, including FerroSorb® and HumiSorb®, unique patented technologies for the treatment of iron and organics, respectively!
- Multi-function capability
- Capable of treating far higher iron and manganese levels than conventional water softeners
- Concurrent removal of low levels of tannins and other organics to improve color, clarity, and taste
- Effective treatment of many organic iron problems
- More cost effective than individual treatment options for each contaminant
- Cost-effective and long-lasting media (5 to 10 years)
- Metered regeneration for water and salt efficiency
- Simple, automated regeneration with high salt efficiency keeps the media clean and operating efficiently
- Simple operation with no day-to-day maintenance
- Brand-name digital control valve (Fleck 5800SXT) with simple programming and operation
- Great warranty (5 years on control valve, 10 years on tank)
- Bypass included
Ideal for the treatment of well water, spring water, and surface water (lakes, streams, and rivers).
- Prevent unsightly staining
- Remove color caused by tannins and organics
- Improve the taste of your drinking water
- Improve water heater efficiency and life
- Prevent clogging of pipes and faucets
- Prevent pressure loss and staining
- Reduce mineral build-up and stains in dishwasher
- Prevent stains and damage to laundry
- Extend appliance life and performance
Water hardness causes unsightly spots on dishes and glass shower doors; mineral build-up in appliances, on faucets, and in shower heads; reduces the performance of soaps and detergents; and often leaves laundry dingy and your skin and hair dry and dull. Hard water scale also reduces the life and efficiency of your water heater, one of the largest consumers of energy in your home.
Iron and manganese cause stains in your tub and toilet, dishwasher and other appliances, and leave laundry stained and dull. They also impart an unpleasant taste and cause discoloration.
Tannins and organics cause discoloration of the water, cause unpleasant odors and tastes, and reduce the effectiveness of disinfection by both ultraviolet light and chlorination.
Ecomix® is unique as compared to traditional water softening media in that it can treat much higher levels of iron and manganese without the risk of fouling while at the same time removing low levels of naturally occurring organics that interfere with disinfection and discolor the water.
Smart technology for high salt efficiency...
All MultiSoft™ systems are optimally designed and pre-programmed to ensure that you can achieve peak performance and salt efficiency.
Like all water softeners, MultiSoft™ systems are designed to automatically backwash and regenerate periodically, ejecting trapped sediment and particulates and restore media capacity. This process is controlled by the Fleck 5800 SXT digital control valve and is generally programmed to occur in the middle of the night (fully adjustable) when you are not likely to be using any water. The system uses a sophisticated controller which calculates the optimal time to regenerate the system based on the system capacity, your water consumption patterns, your water use, and contaminant levels. In many cases, our customers have replaced their older water softeners with a MultiSoft™ system and been able to reduce their salt consumption by more than 50%!
How MultiSoft™ Works - 3 Systems in One!
The heart of all of our MultiSoft™ treatment systems is the revolutionary Ecomix®-C media:
Ecomix®-C is an advanced adsorption and ion-exchange media designed specifically for the concurrent treatment of high levels of hardness, iron, and manganese, and low levels of tannins/organics. Ecomix® can treat much higher levels of iron and manganese than traditional ion-exchange media used for water softening without the risk of fouling while at the same time removing naturally occurring organics that interfere with disinfection and discolor the water.
Ecomix® is supplied in bags of carefully proportioned media that will automatically arrange themselves into the 5 treatment layers upon the initiation of the first backwash. This reduces time required to load the media into the treatment tank as the individual layers do not need to be loaded one at a time.
Reduces oxidized iron and some particulate.
Removes dissolved iron and manganese to prevent staining and improve taste.
Reduces tannins and other organics to improve color, clarity, and taste.
|Cation Exchange Resin
Softens the water to prevent hard water scale.
Prevents chanelling and ensures uniform water flow through the system.
The key to the performance of Ecomix®-C is its unique patented FerroSorb® and HumiSorb® layers.
Ecomix®-C removes dissolved (ferrous), oxidized (ferric), organic, and colloidal forms of iron as well as manganese through a combination of adsorption, oxidation, active layer formation and autocatalytic oxidation. The maximum recommended raw water iron level is 5 ppm (mg/l) and manganese should not exceed 2 ppm (mg/l).
Ecomix®-C removes natural organic matter and tannins primarily through adsorption and anion exchange. The maximum recommended concentration of natural organic matter (total organic carbon) is 5 ppm (mg/l) of which 2 ppm (mg/l) can be tannins.
Water softening is accomplished by cation exchange in exactly the same manner as a traditional water softener. The minerals responsible for hardness, including calcium and magnesium, are attracted to the surface of the resin media. When the capacity of the resin is used up, the system regenerates using salt. The sodium ions in the salt brine solution replace the calcium and magnesium ions on the resin and they are washed down the drain, thereby restoring the full capacity of the resin. The regeneration process is completely automated and all MultiSoft™ systems are optimally designed and pre-programmed to ensure that you can achieve peak performance and salt efficiency. This process is controlled by the Fleck 5800 SXT digital control valve and is generally programmed to occur in the middle of the night (fully adjustable) when you are not likely to be using any water. The system uses a sophisticated controller which calculates the optimal time to regenerate the system based on the system capacity, your water consumption patterns, your water use, and contaminant levels. Ecomix®-C will consume only about 6.3 lbs of salt per cubic foot of media in each regeneration. Ecomix®-C has a softening capacity of about 13,000 grain per cubic foot. Sizing is generally based on softening capacity required irrespective of the iron, manganese, tannin, and organics level.
The ion-exchange properties of the media will result in a small increase in the sodium content of the treated water. Individuals who have high blood pressure or those concerned about their sodium intake due to other heath issues, can add a small drinking water reverse osmosis system under their kitchen sink to produce sodium-free drinking water.
MultiSoft™ Sizing Guide
Optimal sizing of a MultiSoft™ water softener is a function of:
- your contaminant level (primarily hardness)
- your peak water flow rate (the highest flow rate of water than you use per minute)
- the amount of water you use (overall consumption per day)
The capacity of a water softener is stated in "Grains" and in "Gallons Per Minute." "Grains" refers to the amount of hardness it can remove before it needs to be regenerated, and the "Gallons Per Minute" is the maximum flow rate of water it can handle at a given time and still produce well treated water.
Compare Available Models
|Valve:||Fleck 5800 SXT||Fleck 5800 XTR2|
|Display:||Digital w/ Large LCD Screen||Large Full COLOR Touch Screen|
|Leak Detection Alarm:||--|
|Capacity: 11,500 grains||EMS-5800SXT-9-48
|Capacity: 23,000 grains||EMS-5800SXT-12-52
|Capacity: 28,500 grains||EMS-5800SXT-13-54
|Capacity: 34,500 grains||EMS-5800SXT-14-65
|Capacity: 35,000+ grains||If you need a unit with a higher capacity than 35,000 grains,
please call us toll free at 1-866-376-2690for specifications and a quotation.
|Capacity:||11,500 Grains||17,000 Grains||23,000 Grains||28,500 Grains||34,500 Grains|
|Lbs of Salt Per Regeneration:||5.5||8.3||11.1||13.9||16.6|
|Treatment Tank Diameter (Inches):||9||10||12||13||14|
|Total Height (Inches):||57||63||61||63||74|
|Brine Tank Size:||11W x 11D x 38H inches||15W x 17D x 36H inches||18 diameter x 36H inches|
|Approx. Installation Space
Required (D x W x H"):
|11 x 22 x 57||17 x 27 x 63||17 x 29 x 61||18 x 33 x 63||18 x 34 x 74|
|Ecomix®-C Volume (Bags/Cubic Feet):||1 / 0.88||1.5 / 1.32||2 / 1.76||2.5 / 2.20||3 / 2.64|
|Recommended Service Flow Rate (GPM)*:||3.5||4.4||6.3||7.4||8.6|
|Max. (Peak) Service Flow Rate (GPM):||4.4||5.5||7.9||9.2||10.7|
|Backwash Flow Rate @ 40F (GPM):||2||2.5||3.5||4||5|
|Backwash Flow Rate @ 70F (GPM):||2.5||3.5||5||5.5||7|
|Control Valve:||Fleck 5800 SXT|
|Inlet/Outlet Connections:||1" MNPT|
|Drain Connection:||1/2" FNPT|
|Operating Temperature:||36F to 100F (2 to 38C)|
|Operating Pressure:||20 to 90 psi (1.4 to 6.2 bar)|
|Typical Media Life:||5 Years|
|Operating Conditions / Pre-Treatment Requirements:|
|Maximum Hardness:||45 grains per gallon (770 mg/l)|
|pH Range:||5 to 9|
|Max. Water Temperature:||49C (120F)|
|Min. Water Temperature:||must not freeze|
|Recommended Pressure:||15 to 80 psi|
|Iron:||< 5 ppm (mg/l)|
|Manganese:||< 2 ppm (mg/l)|
|Total Organic Carbon:||< 5 ppm (mg/l)|
|Tannin:||< 2 ppm (mg/l)|
|Ammonium:||< 4 ppm (mg/l)|
|Free Chlorine:||< 1 ppm (mg/l)|
|Total Dissolved Solids (TDS):||< 4,000 ppm (mg/l)|
|Hydrogen Sulfide (H2S):||no limit*|
* While there is no limit on hydrogen sulfide concentration (rotten egg odor), Ecomix® will not remove this contaminant. Additional treatment using catalytic carbon, Filox, Katalox Light or KDF-85 media would be required.
MultiSoft EMS-5800SXT-14-65 (34,500 grains) Customer Questions & Answers
Installation / Manuals
We have designed our MultiSoft™ systems for ease of installation. We provide a bypass valve with each system. The bypass valve has male 1" NPT threaded fittings. If your pipe diameter is different, you can connect to the bypass with simple adapters available at any hardware store. The drain line connection is female 1/2" NPT.
The MultiSoft™ system is generally designed to be the first stage of treatment in any water treatment system. It is generally installed after the pressure tank or pressure booster if applicable but before all other water treatment equipment.
We recommend that MultiSoft™ systems be installed by a licensed plumber, however, your warranty is valid as long as your system is installed in accordance with local plumbing codes and the Owner's Manual.
Only the best components go into our MultiSoft™ water treatment systems. They are sourced from some of the leading manufacturers in the business, and assembled at our factory in Canada. You can be assured that only the finest materials have gone into the manufacture of all MultiSoft™ systems and that the materials used are safe for potable water contact. The following is a list of key system components:
|Item||Manufacturer||Material Safety Validations|
|Valve & Bypass Assembly||Pentair PLC
Milwaukee, WI, USA
Made in USA
|NSF/ANSI Standard 44
NSF/ANSI Standard 372
|Media Tank||Pentair PLC
Milwaukee, WI, USA
Made in USA
|NSF/ANSI Standard 42|
|Ecomix®-C Media||Ecosoft Water Systems GmbH
Made in Europe
|NSF/ANSI Standards 44, 61 & 372|
MultiSoft™ systems are backed by a comprehensive warranty program.
Subject to the limitations noted below, MultiSoft™ system components are warranted by HomePlus Products Inc. to be free of defects in material and workmanship for the following periods:
Fleck 5800 SXT Control Valve: 5 Years*
Media Tank: 10 Years
All Other Components (except as noted**): 1 Year
*Note: Piston seals are considered a wear and tear item and require regularly scheduled maintenance and replacement, usually every 3-5 years. They are warranted for a period of 1 year.
**Note: Due to the wide variety of potential feed water conditions, there is no warranty on the Ecomix®-C media or underbed gravel.
The term of these warranties begins on the date of delivery of the product to the customer and continues until the earlier of:
- the end of the warranty term noted above; or
- the date in which the product(s) is/are removed from the original location of installation; or
- the date in which the original purchases sells or otherwise transfers ownership of the home in which the product(s) was/were originally installed.
Only products purchased from an Authorized Dealer or HomePlus Products Inc. directly are eligible for this warranty. The products must have been installed and operated in accordance with the instructions and operating conditions stated in the Owner's Manual.
Customer must register his or her warranty with HomePlus products Inc. within 90 days of original purchase for the warranty to remain valid.
This warranty applies only in Canada and the United States of America.
In the event that a part is deemed defective, the user must immediately inform HomePlus Products Inc. who will furnish a replacement part at no cost to the user. HomePlus' obligation to the customer shall be limited to the replacement of the defective part by prepaid standard freight to the original point of installation. Expedited shipping is available at the discretion and cost of the customer. When required, the return of defective parts to HomePlus is the responsibility of the customer.
This warranty does not cover any labour costs including labour costs related to troubleshooting, repair, installation, or maintenance.
This warranty does not apply to the following situations: misuse; normal wear and tear; neglect; unauthorized repair or damage caused through installation, adaptation, or modification; use in an improper manner or manner inconsistent with the manufacturer's installation, operating, and maintenance instructions; misapplication; wear or deterioration due to environmental conditions; damage occurring during transit; mishandling; improper storage; incorrect supply of water; tampering or alteration; fire, freezing; Act of god; or any cause beyond the control of HomePlus Products Inc.
The original warranty period does not change in the event of part replacement by HomePlus Products Inc.
This warranty is issued exclusively to the original consumer purchaser of record so long as the product remains installed in the original location of installation, and is not transferable.
The provisions of the foregoing warranties are in lieu of any other warranty, whether expressed or implied, written or oral (including any warranty of merchantability or fitness for a particular purpose). HomePlus Product Inc.'s liability arising out of the manufacture, sale, or supplying of the products or their use or disposition, whether based upon warranty, contract, tort, or otherwise, shall not exceed the actual purchase price paid by the authorized distributor or consumer for the product. In no event shall HomePlus Products Inc. be liable to the distributor or any other person or entity for special, incidental, consequential or punitive damages (including, but not limited to, property loss, loss of incomes, or loss of use damages) arising out of the manufacture, sale, or supplying of the products, even if HomePlus Products Inc. has been advised of the possibility of such damages or losses. These warranties are governed by the laws of the Province of British Columbia, Canada, and may change without notice.
To report a warranty problem with your system or request warranty service, please call HomePlus Products Inc. Toll free: 1-866-376-2690
Ecomix®, FerroSorb® and HumiSorb® are registered trademarks of Ecosoft Water Systems GmbH.