UltraPlus+™ UP-12 Premium Ultrafiltration System

state-of-the-art point-of-entry water treatment system designed for the removal of very fine sediment, turbidity, tannins and organics, colloids, and cysts (cryptosporidium and giardia)!

HomePlus UltraPlus+™ UP-12 Ultrafiltration System

MSRP: US$4250.00
Starting at: US$3,449.00

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HomePlus UltraPlus+™ UP-12 Ultrafiltration System


  • Description & Benefits
  • How It Works
  • Specifications
  • Install / Manuals
  • Validations
  • Warranty

Description & Benefits

The UltraPlus+™ UP-12 Ultrafiltration (UF) System is the very best in fine filtration for residential and light commercial water treatment. It is designed for the removal of very fine sediment, turbidity, colloids, cysts (cryptosporidium and giardia), and other physical particles down to 0.02 microns (absolute). It can also be applied to treat certain organics and tannins and can form an effective barrier as part of a multi-barrier approach for bacteria and viruses.

UltraPlus+™ is particularly effective at removing fine clays and "rock flour" found in some shale rock wells and glacial streams. These ultra-fine sediments often cannot be captured by conventional filtration methods.

Ultrafiltration is also is an excellent choice for homeowners looking for the very finest filtration possible for their water.

  • Removal of very fine sediment, turbidity, suspended colloids, cysts (cryptosporidium and giardia), and other physical particles down to 0.02 microns absolute
  • Peak service flow rate of up to 12 GPM (10 GPM continuous flow) - higher flow than the competition!
  • Provides full treatment and protection during power outages
  • Easy to install and maintain
  • Automated daily back flush with treated water backwash system
  • Very low water waste - membrane back flush uses only about 10 gallons per day
  • Large LCD touch-screen display
  • Built-in water meter collects a wide range of data on water consumption to help you manage your water use (current flow rate, peak flow rate, flow totalizer, last backwash, daily usage for last 4 weeks, usage since last backwash, and more)
  • Built-in water leak detection system and alarm
  • Vacation mode to save water while you are away from your home
  • Longer membrane life

The UltraPlus+™ system uses a unique bundle of 4 hollow-fiber ultrafiltration modules with a massive surface area of 194 square feet - more than 4 times the surface area of its largest competitor. The membrane modules contain more than 5 miles of hollow fibers. Unlike many other membrane technologies, UltraPlus+™ operates under normal line pressure and has a very low water waste ratio. The outside-to-inside water treatment path provides high service flow rates of up to 12 GPM, low pressure drop, reduced risk of deep membrane clogging, and simple membrane cleaning.

The UltraPlus+™ is packed with technology, featuring an advanced LCD touch-screen controller which manages the system's automatic membrane cleaning process and collects data about water consumption to help you manage your water use.

Ideal for the treatment of city water, well water, and surface water (lakes, streams, springs, and rivers).

Ultimate filtration...

  • filtration to 0.02 microns absolute
  • removes fine sediment, clay, rock flour, turbidity & colloids
Extra protection...

  • provides an additional barrier of protection against microbiological contaminants such as cysts like cryptosporidium and giardia, as well as bacteria and viruses
When you want the very best...

  • no technology offers real-time filtration to a finer level than UF
  • better flow rates and longer membrane life than the competition

Common Applications

  • Surface and ground water treatment to remove sediment, turbidity, colloids, and other particulate
  • Organics and tannin removal (since the molecular weights of tannin molecules vary widely, contact us for pilot testing)
  • Rainwater catchment treatment and gray water recycling
  • RO Pre-filter
  • Part of a multi-barrier approach for the treatment of bacteria, viruses, and cysts including cryptosporidium and giardia
  • High-end residential filtration

How UltraPlus+™ Works

UltraPlus+ is a sophisticated water treatment system, not just an ultrafiltration membrane. The system consists of: How UltraPlus+ Works

Ultrafiltration (UF) Membrane

The UF membrane is the heart of the UltraPlus™ system. The microscopic pores in the membrane allow water to pass through while rejecting fine sediments, colloidal matter, many oranic compounds, and most waterborne pathogens down to a level of 0.02 microns. This is more than 100 times smaller than typical whole house water filters!

Not all UF membranes are created equally. The UltraPlus+™ system uses a unique bundle of 4 hollow-fiber ultrafiltration modules with a massive surface area of 194 square feet - more than 4 times the surface area of its largest competitor. The membrane modules contain more than 5 miles of hollow fibers. The outside-to-inside water treatment path provides higher service flow rates (up to 12 GPM), less pressure drop, reduced risk of deep membrane clogging, and longer membrane life, as compared to the competition. Unlike many other membrane technologies, UltraPlus+™ operates under normal line pressure and has a very low water waste ratio. Our NSF 61-validated UF membranes are made in France and integrated into a unique membrane vessel in the U.S.A.

State-of-the-Art Control Valve w/ Bypass

We match our industry-leading membrane technology with one of the industry's most advanced control valves (Made in the U.S.A.). Our state-of-the-art digital control valve features a large color LCD touch screen display, sophisticated membrane cleaning control functions, built-in water leak detections system, and water flow rate and volume data collection to help you track your water consumption.

Backflush and Forward Flush Self-Cleaning System

We have developed a fully-automated self-cleaning backflush and forward flushing system to maintain flow performance and protect and extend the life of the UF membrane. On a pre-set interval determined by our Certified Water Technicians, usually once per day, the UltraPlus+™ system will perform a backflush using pre-treated water. This process uses only about 10 gallons of water, making it extremely water efficient. Contaminants are flushed from the membrane and sent down the drain, thereby restoring membrane capacity and protecting the membrane from premature clogging. Following the backflush process, a vigorous, but short forward flush cycle is undertaken to eject larger contaminants that may have collected in the membrane vessel. Treated water to be used for the back flush is stored in a small pressure tank which is typically supplied with the system. You may opt to use your own pressure tank - minimum capacity of about 30 gallons (10 gallon draw down). We use a brand-name Wellmate WM-9 pressure tank. Where multiple systems are plumbed in parallel to achieve higher flow rates, the supply of treated water for the flush cycle can be provided by the other unit(s) so a back flush pressure tank is not required.

Quick Installation Kit

With all systems, we provide a quick installation kit featuring brand-name quick-connect style fittings and PEX tubing for a fast and professional-looking installation of all parts.

Specifications

UltraPlus+ UP-12 Specifications:
Membrane Type:Ultrafiltration - Polysulfone Hollow-Fiber - 4 Bundles
Membrane Flow:Outside-to-Inside
Micron Rating:0.02 Microns Absolute
Molecular Weight Cut-Off:100,000 Daltons (Da)
Max. (Peak) Flow Rate:12 GPM (@ 25 C and 60 psi)**
Continuous Flow Rate:up to 10 GPM**
Recommended Back Flush:2 GPM for 5 minutes, daily
Control Valve:Fleck 5810 XTR2
Inlet Connections:1" FNPT
Outlet Connections:1" MNPT
Drain Connection:1" MNPT
Operating Temperature:35F to 100F (2 to 38C)
Operating Pressure:10 to 100 psi*
Typical Membrane Life:5-10 years
Replacement Membrane:UP-12-REPL

* Contact dealer for advice on applications with < 30 psi
** Multiple units can be installed in parallel flow configuration for higher flow rate applications

UltraPlus+ UP-12 Feed Water / Pre-Treatment Requirements:
Pre-Filtration:5 Microns or less
Chlorine:1.0 ppm maximum for continuous flow (up to 2000 ppm for cleaning only)
Iron:less than 0.30 ppm (mg/l)
Manganese:less than 0.05 ppm (mg/l)
Silt Density Index:less than 6.0
pH:3 to 11

Recommended Pre-filter Options:
ClearPlus WH1B+-HF High Flow Series 5 Micron Sediment Filter Package
MicroTurb™ Series Turbidity Reduction Filters

Installation / Manuals

We have designed our UltraPlus+™ systems for ease of installation. We provide a complete quick installation kit with every system. This kit can be used to connect all system components to each other. The inlet connection is 1" female NPT. The outlet and drain line connections are 1" male NPT. The drain line may be reduce to 3/4" if preferred.

The UltraPlus+™ system is generally installed after the pressure tank or pressure booster and after all other treatment equipment except UV sterilizers and chlorinators (if applicable).

We recommend that UltraPlus+™ systems be installed by a licensed plumber, however, your warranty is valid as long as your system is installed in accordance with local plumbing codes and the Owner's Manual.

Validations

Only the best components go into our UltraPlus+™ UP-12 ultrafiltration system. They are sourced from some of the leading manufacturers in the business, and assembled at our factory in Canada. You can be assured that only the finest materials have gone into the manufacture of all UltraPlus+™ systems and that the materials used are safe for potable water contact. The following is a list of key system components:

Item Manufacturer Material Safety Validations
Valve & Bypass Assembly Pentair PLC
Milwaukee, WI, USA
Made in USA
NSF/ANSI Standards 44 & 372
Membrane Pressure Vessel Enpress LLC
Eastlake, OH, USA
Made in USA
NSF/ANSI Standard 44
(Material & Structural Integrity Requirements)
UF Membrane Elements Polymem
Castanet Tolosan, France
Made in France
NSF/ANSI Standard 61
Backflush Pressure Tank Pentair PLC
Milwaukee, WI, USA
Made in USA
NSF/ANSI Standards 61 (Section 8) & 372
Solenoid Valves ASCO Numatics (Emerson)
Florham Park, NJ, USA
Made in USA
NSF/ANSI Standards 61G, 169 & 42
Quick Connect Fittings John Guest Ltd.
West Drayton, Middlesex, UK
Made in the U.K.
NSF/ANSI Standard 61 (incl. Annex G)
Other Fittings and Tubing Various Manufacturers
Made in Canada
NSF/ANSI Standard 61
or similar potable water validation

Warranty Details

UltraPlus+™ systems are backed by a comprehensive warranty program.

Subject to the limitations noted below, UltraPlus+™ system components are warranted by HomePlus Products Inc. to be free of defects in material and workmanship for the following periods:

Fleck 5810 XTR2 Control Valve: 5 Years*
Membrane Vessel: 3 years (Pro-rated & subject to all pre-treatment and feed water conditions being met)
Back Flush Pressure Tank: 5 Years
All Other Components (except as noted**): 1 Year

*Note: Pistons and piston seals are considered wear and tear items and require regularly scheduled maintenance and replacement, usually every 2-3 years. They are warranted for a period of 6 months.

The term of these warranties begins on the date of delivery of the product to the customer and continues until the earlier of:

  • the end of the warranty term noted above; or
  • the date in which the product(s) is/are removed from the original location of installation; or
  • the date in which the original purchases sells or otherwise transfers ownership of the home in which the product(s) was/were originally installed.

Only products purchased from an Authorized Dealer or HomePlus Products Inc. directly are eligible for this warranty. The products must have been installed and operated in accordance with the instructions and operating conditions stated in the Owner's Manual.

Customer must register his or her warranty with HomePlus products Inc. within 90 days of original purchase for the warranty to remain valid.

This warranty applies only in Canada and the United States of America.

In the event that a part is deemed defective, the user must immediately inform HomePlus Products Inc. who will furnish a replacement part at no cost to the user. HomePlus' obligation to the customer shall be limited to the replacement of the defective part by prepaid standard freight to the original point of installation. Expedited shipping is available at the discretion and cost of the customer. When required, the return of defective parts to HomePlus is the responsibility of the customer.

This warranty does not cover any labour costs including labour costs related to troubleshooting, repair, installation, or maintenance.

This warranty does not apply to the following situations: misuse; normal wear and tear; neglect; unauthorized repair or damage caused through installation, adaptation, or modification; use in an improper manner or manner inconsistent with the manufacturer's installation, operating, and maintenance instructions; misapplication; wear or deterioration due to environmental conditions; damage occurring during transit; mishandling; improper storage; incorrect supply of water; tampering or alteration; fire, freezing; Act of god; or any cause beyond the control of HomePlus Products Inc.

The original warranty period does not change in the event of part replacement by HomePlus Products Inc.

This warranty is issued exclusively to the original consumer purchaser of record so long as the product remains installed in the original location of installation, and is not transferable.

The provisions of the foregoing warranties are in lieu of any other warranty, whether expressed or implied, written or oral (including any warranty of merchantability or fitness for a particular purpose). HomePlus Product Inc.'s liability arising out of the manufacture, sale, or supplying of the products or their use or disposition, whether based upon warranty, contract, tort, or otherwise, shall not exceed the actual purchase price paid by the authorized distributor or consumer for the product. In no event shall HomePlus Products Inc. be liable to the distributor or any other person or entity for special, incidental, consequential or punitive damages (including, but not limited to, property loss, loss of incomes, or loss of use damages) arising out of the manufacture, sale, or supplying of the products, even if HomePlus Products Inc. has been advised of the possibility of such damages or losses. These warranties are governed by the laws of the Province of British Columbia, Canada, and may change without notice.

To report a warranty problem with your system or request warranty service, please call HomePlus Products Inc. Toll free: 1-866-376-2690

Note: This product is not certified or recommended as a stand-alone microbiological purifier and should not be applied as a disinfection solution for microbiologically unsafe water without additional treatment. If microbiological protection is a treatment objective, we recommend that a dual barrier disinfection approach involving the UltraPlus+ UF System and ultraviolet (UV) disinfection and/or chlorination be applied for enhanced protection. A Pressure Decay Test (PDT) is required after installation if microbiological performance is desired.